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Palette Cloud
Palette Home: accurate room design with laser measurement
The online designer for bathrooms and living areas is very easy to embed in your website as an interactive configurator which your clients can access with a single click. This innovative software allows your potential clients to put their ideas down on “digital paper” at home and in their own time, without paying a penny. And to make sure your designs are accurate from the very start, the Palette Home app features our laser measurement functionality, which is the easy and above all reliable way to transfer data from the laser range finder straight to the Palette Home app. The draft designs, plus the all-important contact details and an item list, can then be sent by email. It’s easy to import the data into the full version of Palette CAD, and these initial ideas form the basis for your first consultation with the client. So Palette Home allows you to get on board with your clients’ projects much more quickly, reducing your workload and making clear to them that you’re an expert working with expert software.
The 3D online designer: for all kinds of rooms
Palette Home is an easy-to-use online designer that’s perfect for making quick, initial drafts, even for beginners with no previous experience. When visiting your website, your clients can follow a step-by-step guide to designing a bathroom or living area. Once the room dimensions have been set and windows, doors and interior walls have been positioned, the rooms can then be furnished exactly how they want them using the wide and practical range of items and surfaces for walls and floors.
Sanitary equipment, furniture, stoves and fireplaces can be dragged & dropped into the room with the intuitive software, and then your client can explore the room in an animated, photo-realistic 3D visualization. Next, they can design the wall and floor coverings they want. Which tiles suit the room? How does the room look with parquet or a carpet? Will they go for bold colours or a classically simple design?
This is when your expertise is needed – so it’s good that you’re just a few clicks away and thanks to Palette Home can see what they’ve come up with to offer your professional opinion .
Try out the free trial version of Palette Home now: the app is available in the App Store or the Google Play Store. It applies the End User License Agreement.
Start designing now with Palette Home in your browser
Palette Home is easy and intuitive to use, whether as an app on a mobile device or in an online browser. Simply select which room you’d like to design. Creativity knows no bounds. Design the room of your or your client’s dreams in a matter of minutes and explore it in 3D.
Get started now!
Design bathrooms online
Design rooms online
Design stoves and fireplaces
People looking for a new bathroom can create a bathroom planning on your website using a wide range of baths, showers, washbasins and toilets. Your potential client sketches their dream bathroom, which you’ll then design and build for them using your professional expertise.
Clients can use drag & drop to position and move shelves, cabinets, dining tables, sofas and much more in their future living room, so that you know what they have in mind.
Palette Home helps your clients visualise what kinds of stove or fireplace they want to create. They can try out various models from the latest manufacturer catalogues and see how they look in the context of the room, allowing you to understand what they’re looking for and offer your recommendations.
Design bathrooms online
People looking for a new bathroom can create a bathroom planning on your website using a wide range of baths, showers, washbasins and toilets. Your potential client sketches their dream bathroom, which you’ll then design and build for them using your professional expertise.
Design rooms online
Clients can use drag & drop to position and move shelves, cabinets, dining tables, sofas and much more in their future living room, so that you know what they have in mind.
Design stoves and fireplaces
Palette Home helps your clients visualise what kinds of stove or fireplace they want to create. They can try out various models from the latest manufacturer catalogues and see how they look in the context of the room, allowing you to understand what they’re looking for and offer your recommendations.
FAQ
Did you download the Palette Home app and do you have questions regarding the app or your scenes? Or have you purchased one of the subscriptions and are unsure about how to access or use the purchased features?
This is exactly why we have put together the following information, which may answer your questions.
And if not, we look forward to helping you personally.
To save your designs, click on the disk icon in the planning window at the bottom right of the screen. In the save menu provide the file with a name finally save it with the button "Save As".
It is currently not possible to print designs in Palette Home from mobile devices.
Printing in the web / browser version is only activated in paid versions.
You can increase the number of save slots in the Android and iOS app. Depending on which subscription you choose, you can unlock 15 or 50 save slots. There is also a subscription to purchase storage space and access to our Palette Cloud. Your designs are stored securely in our Cloud and can be accessed across different mobile devices and across operating systems.
With the browser version, the browser manages the saved files itself. Your files can be deleted, if the browser cleans up old files or you manually clear the browser cache. If you have activated increased security settings in the browser, which cause the browser to clear the cache when you exit the program, it is possible that your save files will be deleted.
We also provide Palette Home as a free app on the Google Play and iOS App stores. With these versions, your files are managed by the app and are only lost if the app is uninstalled, or the app is reset to the default factory settings.
You can also purchase access to our Palette Cloud within the apps via an in-app subscription. The saved files can then be stored safely in the cloud and accessed across different devices and platforms.
With the browser version, you should also make sure that you are using the same browser and the same profile. Because every browser only “sees” the files that have been created with this browser and with the respective profile.
This can have many different reasons:
On the one hand, it is possible that the browser is no longer receiving enough memory from the operating system. This can happen if you have many browser tabs opened at the same time, especially many tabs with the web planner. Falls Sie viele Tabs offen haben, dann schließen Sie einige davon.
On the other hand, locally cached files may be corrupted or out of date.
The browser cache is a kind of intermediate storage for Internet pages. When you visit a website, parts of the website (e.g., images, CSS, or JavaScript files) are saved on the user's hard drive.
If you come back to the same website later, you no longer have to download all the parts of the page again. Instead, the browser can access the files in the cache and display the page faster.
To fix this error, try forcefully reloading the page. For example, with ctrl + F5.
If that does not help, you will have to clear the browser cache. The downside to this, is that any existing save files will also be deleted.
You can clear the cache, as follows
Microsoft Edge:
- Press the Ctrl + Shift + Delete keys
- Make sure the checkbox Cached images and files is selected and then click the button Clear now.
or:
- Click on the ... symbol in the upper right corner
- Select Settings
- Select Privacy, search and services and then locate Clear browsing data. Click the button Choose what to clear
- Select an appropriate time range and make sure the checkbox Cached images and files is checked.
- Then click the button Clear now
Google Chrome:
- Press the Ctrl + Shift + Delete keys
- Select an appropriate time range from the corresponding drop-down button.
- Activate the checkbox Cached images and files and select the button Clear data.
or:
- Click on the menu symbol next to the address bar (three horizontal bars)
- Select More tools
- Then chose Clear browsing data...
- Select an appropriate time range and make sure the checkbox Cached images and files is activated.
- Click on the button Clear data
Mozilla Firefox:
- Press the Ctrl + Shift + Delete keys
- In the pop-up window select Cache and then click on OK.
or:
- Click on the menu symbol next to the address bar (three horizontal bars)
- Select Options and then Privacy & Security and then scroll to Cookies and Site Data
- Click on Clear Data and make sure the checkbox Cached Web Content is selected.
- Click the button Clear
Apple Safari:
- Press the Cmd + Alt + E
or:
- In the Safari menu, click Clear History ...
- Select an appropriate time range
- Now select Clear History
The laser measurement function is only available on the Android and iOS platforms. It must also be purchased via an in-app subscription.
- Is the device on our list of supported devices? If not, we cannot guarantee that the device is compatible with our app.
- Make sure that Bluetooth is activated in the settings of the operating system. If you need to activate Bluetooth via the operating system, then close and restart the app.
- Make sure that you have also bought the relevant subscription and that it is active. If the subscription is no longer active, then the features activated via subscription will no longer work either.
- Check that Bluetooth is also activated on the laser measurement device and that the device is also switched on.
- Make sure that the laser measuring device is not paired with another app or with another end device. Some laser measuring devices can only be paired with one end device at a time.
- Does the app have permission to use Bluetooth? If not, you can find the permission settings here:
Android: If the app does not have authorization for Bluetooth / location, long press the app icon then select "App info – App permissions"
iOS: If the app does not have authorization for Bluetooth, go into the iOS settings, scroll down to the Palette Home app and select Bluetooth"
1. Do you have a valid subscription?
Android: You can find out whether you have the subscription in the Play Store app: “Play Store - My Profile - Payments and Subscriptions”. After reinstalling the app, the subscription, if available, should be activated immediately after launching the app.
iOS: You can find out whether you have the subscription in the iOS settings: “Settings - My Apple ID - Subscriptions”. After reinstalling the app, the purchase may not be activated immediately. Within the app you will find a "Restore purchases" button in the screen for the in-app purchases.
2. Has the subscription been activated in the app?
You can tell whether the subscription has been activated in the app, for example, by checking whether a tutorial/help section is displayed in the screen for the in-app purchases. This help section is only displayed if you have a valid in-app subscription.
3. The subscription is still not activated correctly?
Please check whether you are logged into the correct account in the respective store (Play Store, App Store).
iOS: You can also verify if you have the subscription in the iOS settings: “Settings - My Apple ID - Media & Purchases - View Account - Subsriptions”
You can cancel your subscription at any time:
Android: „Google Play Store - My Profile settings - Payments and subscriptions - Subscriptions“
iOS: „Settings - My Apple ID - Subsriptions“
The subscription should work on a maximum of 10 devices with the same Apple ID.
On iOS, it is possible to use a separate Apple ID for each Apple service (iCloud, App Store, etc.).
After logging in to a different Apple ID, the reference to the in-app subscription in the App Store may be deleted. Please verify that the ID with which the subscription was purchased is the one you use to log in on the device and in the App Store.
You can verify this on the start page of the app store, in your app store profile settings.
Also you can check if you have the subscription in the iOS settings: “Settings - My Apple ID - Media & Purchases - View Account - Subsriptions”
Android: Unfortunately, this is currently not possible on Android.
iOS: „Settings - My Apple ID - Subsriptions“ and then select a different subscription.
There is a help function in most of the screens. When you click on Help (the button with the question mark), a window appears that explains the relevant functions.
You can find a paid video tutorial series here:
https://www.palette-academy.com/palette-home/
However, at the moment the videos are only in German.
Downloading or synchronizing scenes is only possible via the Palette Cloud. Access to the Palette Cloud can be purchased via „Business subscription” package.
To do access the Palette Cloud after successfully creating an account, select the save icon at the bottom right of the screen.
If you have cloud access credentials and you are logged in, a cloud icon will appear at the top left in the ave menu
If you click on the cloud, you switch from local storage, to the cloud storage
All planning saved here can be used across platforms and devices.
To save your designs, click on the disk icon in the planning window at the bottom right of the screen. In the save menu provide the file with a name finally save it with the button "Save As".
It is currently not possible to print designs in Palette Home from mobile devices.
Printing in the web / browser version is only activated in paid versions.
You can increase the number of save slots in the Android and iOS app. Depending on which subscription you choose, you can unlock 15 or 50 save slots. There is also a subscription to purchase storage space and access to our Palette Cloud. Your designs are stored securely in our Cloud and can be accessed across different mobile devices and across operating systems.
With the browser version, the browser manages the saved files itself. Your files can be deleted, if the browser cleans up old files or you manually clear the browser cache. If you have activated increased security settings in the browser, which cause the browser to clear the cache when you exit the program, it is possible that your save files will be deleted.
We also provide Palette Home as a free app on the Google Play and iOS App stores. With these versions, your files are managed by the app and are only lost if the app is uninstalled, or the app is reset to the default factory settings.
You can also purchase access to our Palette Cloud within the apps via an in-app subscription. The saved files can then be stored safely in the cloud and accessed across different devices and platforms.
With the browser version, you should also make sure that you are using the same browser and the same profile. Because every browser only “sees” the files that have been created with this browser and with the respective profile.
This can have many different reasons:
On the one hand, it is possible that the browser is no longer receiving enough memory from the operating system. This can happen if you have many browser tabs opened at the same time, especially many tabs with the web planner. Falls Sie viele Tabs offen haben, dann schließen Sie einige davon.
On the other hand, locally cached files may be corrupted or out of date.
The browser cache is a kind of intermediate storage for Internet pages. When you visit a website, parts of the website (e.g., images, CSS, or JavaScript files) are saved on the user's hard drive.
If you come back to the same website later, you no longer have to download all the parts of the page again. Instead, the browser can access the files in the cache and display the page faster.
To fix this error, try forcefully reloading the page. For example, with ctrl + F5.
If that does not help, you will have to clear the browser cache. The downside to this, is that any existing save files will also be deleted.
You can clear the cache, as follows
Microsoft Edge:
- Press the Ctrl + Shift + Delete keys
- Make sure the checkbox Cached images and files is selected and then click the button Clear now.
or:
- Click on the ... symbol in the upper right corner
- Select Settings
- Select Privacy, search and services and then locate Clear browsing data. Click the button Choose what to clear
- Select an appropriate time range and make sure the checkbox Cached images and files is checked.
- Then click the button Clear now
Google Chrome:
- Press the Ctrl + Shift + Delete keys
- Select an appropriate time range from the corresponding drop-down button.
- Activate the checkbox Cached images and files and select the button Clear data.
or:
- Click on the menu symbol next to the address bar (three horizontal bars)
- Select More tools
- Then chose Clear browsing data...
- Select an appropriate time range and make sure the checkbox Cached images and files is activated.
- Click on the button Clear data
Mozilla Firefox:
- Press the Ctrl + Shift + Delete keys
- In the pop-up window select Cache and then click on OK.
or:
- Click on the menu symbol next to the address bar (three horizontal bars)
- Select Options and then Privacy & Security and then scroll to Cookies and Site Data
- Click on Clear Data and make sure the checkbox Cached Web Content is selected.
- Click the button Clear
Apple Safari:
- Press the Cmd + Alt + E
or:
- In the Safari menu, click Clear History ...
- Select an appropriate time range
- Now select Clear History
The laser measurement function is only available on the Android and iOS platforms. It must also be purchased via an in-app subscription.
- Is the device on our list of supported devices? If not, we cannot guarantee that the device is compatible with our app.
- Make sure that Bluetooth is activated in the settings of the operating system. If you need to activate Bluetooth via the operating system, then close and restart the app.
- Make sure that you have also bought the relevant subscription and that it is active. If the subscription is no longer active, then the features activated via subscription will no longer work either.
- Check that Bluetooth is also activated on the laser measurement device and that the device is also switched on.
- Make sure that the laser measuring device is not paired with another app or with another end device. Some laser measuring devices can only be paired with one end device at a time.
- Does the app have permission to use Bluetooth? If not, you can find the permission settings here:
Android: If the app does not have authorization for Bluetooth / location, long press the app icon then select "App info – App permissions"
iOS: If the app does not have authorization for Bluetooth, go into the iOS settings, scroll down to the Palette Home app and select Bluetooth"
1. Do you have a valid subscription?
Android: You can find out whether you have the subscription in the Play Store app: “Play Store - My Profile - Payments and Subscriptions”. After reinstalling the app, the subscription, if available, should be activated immediately after launching the app.
iOS: You can find out whether you have the subscription in the iOS settings: “Settings - My Apple ID - Subscriptions”. After reinstalling the app, the purchase may not be activated immediately. Within the app you will find a "Restore purchases" button in the screen for the in-app purchases.
2. Has the subscription been activated in the app?
You can tell whether the subscription has been activated in the app, for example, by checking whether a tutorial/help section is displayed in the screen for the in-app purchases. This help section is only displayed if you have a valid in-app subscription.
3. The subscription is still not activated correctly?
Please check whether you are logged into the correct account in the respective store (Play Store, App Store).
iOS: You can also verify if you have the subscription in the iOS settings: “Settings - My Apple ID - Media & Purchases - View Account - Subsriptions”
You can cancel your subscription at any time:
Android: „Google Play Store - My Profile settings - Payments and subscriptions - Subscriptions“
iOS: „Settings - My Apple ID - Subsriptions“
The subscription should work on a maximum of 10 devices with the same Apple ID.
On iOS, it is possible to use a separate Apple ID for each Apple service (iCloud, App Store, etc.).
After logging in to a different Apple ID, the reference to the in-app subscription in the App Store may be deleted. Please verify that the ID with which the subscription was purchased is the one you use to log in on the device and in the App Store.
You can verify this on the start page of the app store, in your app store profile settings.
Also you can check if you have the subscription in the iOS settings: “Settings - My Apple ID - Media & Purchases - View Account - Subsriptions”
Android: Unfortunately, this is currently not possible on Android.
iOS: „Settings - My Apple ID - Subsriptions“ and then select a different subscription.
There is a help function in most of the screens. When you click on Help (the button with the question mark), a window appears that explains the relevant functions.
You can find a paid video tutorial series here:
https://www.palette-academy.com/palette-home/
However, at the moment the videos are only in German.
Downloading or synchronizing scenes is only possible via the Palette Cloud. Access to the Palette Cloud can be purchased via „Business subscription” package.
To do access the Palette Cloud after successfully creating an account, select the save icon at the bottom right of the screen.
If you have cloud access credentials and you are logged in, a cloud icon will appear at the top left in the ave menu
If you click on the cloud, you switch from local storage, to the cloud storage
All planning saved here can be used across platforms and devices.